The toilet is overflowing, the shower fixtures are leaking and you need a plumber fast. How do you choose the right plumber? Finding a skilled and trusted plumber is important in situations like these. You want someone who can come in, charge a fair price and get the job done correctly the first time. The key to finding the right plumber is in asking the right questions. When interviewing plumbers in Raleigh, NC, be sure to ask the following six questions.
Is the plumber licensed?
In North Carolina, state law requires that plumbers be licensed in order to work in your home. This should be the first question you ask. Request to see the license of the professional who arrives to work on your plumbing.
Is the plumber insured and bonded?
Any professional plumber should be insured and bonded. Accidents and injuries happen, and you as the customer should not be responsible.
How long has the plumber been in business?
Experience matters. While a larger company will probably have plumbers with years of experience, you should still ask how many years of experience the plumber has who is coming to your door. While it’s no guarantee, many years in business often means a proven track record of solid work.
How much does the plumber charge?
Pricing should be discussed prior to the plumber arriving at your door. Does the plumber or company charge a flat fee for the particular service you need? Is there a service fee plus an hourly charge for labor? How much are parts? Get pricing from at least three different plumbers before making your decision. Be careful of price quotes that may seem too low. This means that the plumber may be cutting corners or will end up sticking you with a higher bill at the end of the transaction.
What warranties does the plumber offer?
Be clear that you are not only asking about the warranties on the parts. Your main concern is about the warranty on the plumber’s work. If the shower has the same problem six months from now, will the plumber come out and correct the work at no cost to you? What kind of warranty do they offer? A quality plumber will guarantee his or her work for up to a year.
What references can the plumber provide?
Plumbers should be able to provide you at least three solid references of recent work. If they will not or cannot, think about taking your business elsewhere. You can adequately gauge the skill of the plumber by talking to past customers.
Choosing the Right Plumber in Raleigh, NC
At Affordable Plumbing Call Us 1st, Inc., we invite you to put us to the test. In business since 1993, we are licensed, insured and bonded. We feature a rich and experienced skill set to do just about any kind of plumbing work, whether commercial or residential. Our well-trained team is customer focused to put your needs first, and we have the most competitive rates for the level of quality we provide. We want to be your plumber in Raleigh, NC. Give us a call today to discuss these questions with us.